Frequently asked questions

All

When booking a Tiny Tents Super Sleepover party, what is included?


All items listed in the chosen package, including delivery, collection within 10 miles radius




What payment is required?


We require a £50 deposit to secure your booking. The balance of the party is to be paid in cash on the day of delivery.




Can I host my party in my backyard?


No. Tiny Tents can only be used indoors




Is there an age bracket for Tiny Tent hire?


Yes, our Tiny Tints are not to be used by children under 5 years of age




How are the Tiny Tents cleaned?


All Tiny Tents covers are cleaned after each hire using sensitive washing liquid. Mattresses, Air beds, pillows and decorative items are always cleaned and disinfected.




Are the Tiny Tents waterproof?


No they are not.




Are your Tiny Tents available to purchase?


Currently we do not offer them for sale.




Do I need to supply power?


No. Our fairy lights are battery powered. You will only need electric if you require the electric pump to blow up the air mattresses




How big are the Tiny Tents?


The Tiny Tent frames are approx. x 1m Depth x 0.6m width x 1m height per tent. Foam mattress 140cm x 70cm Air bed 160cm x 67cm x 18cm (max load weight 50kg.) / 186cm x 73cm x 22cm (max load weight 75kg.)




What is the hire period?


Standard hire period is approximately 19 hour but in any event not more than 24 hour. Longer hire times can be negotiated subject to availability.




What is your cancellation policy?


A minimum of 7 days’ notice must be given for requests to change the date of their hire booking. The customer’s request can then be granted on the proviso that preferred date is available. A request to change dates within 7 days of booking will be denied




What is your Privacy Policy?


We take your privacy very seriously. Please see our Privacy Notice page for more details.




Do we set up?


This is not included but the set up is very easy and you we will go through it with you once we drop off. The set up is also not included in our costs but we can offer this for an additional charge but you will need to have a clear space ready and we will not move furniture.




Delivery


We will contact you a couple of days before your party to confirm what day and time we will be delivering your party depending on our route for that weekend with our other parties.




Will my theme be as per the pictures?


Photos are examples themes and styles may vary depending on stock and location.




Car parking


We require parking directly outside your property or on your drive way, without this we will be unable to drop off your party. If there are parking restrictions in place and a permit is required you will need to supply this to us.




Access


Please advise if you live in a flat or would like the equipment taken anywhere other than the ground floor for example - upstairs, loft or basement as we are unable to carry the equipment up and down stairs.





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Company Number 10470902